Hampton Inn and Suites Schertz

Carlos at the front desk was pleasant and kind. The room was very clean. Housekeepers were polite, restocked the room with needed items and took out trash. Dietary staff kept eating area very clean during breakfast hours. My family enjoyed the swimming pool, and sitting under the covered patio.

I thought the breakfast choices were great.

Everything was pretty nice, but i will say that the tv may need to be updated… i bought a movie and it was very blurry. If it would have been clearer i would have bought more movies…

I like that regardless of the amount of people staying there the hotel stays pretty quiet.I also have to mention David. He was the clerk on duty one night/morning when I came into the vestibule and spilled not one but two drinks on the floor and the door. He was generous enough to take his time to clean up after me. I mean he would not take no for an answer. GREAT CUSTOMER SERVICE!! I was exhausted, and I really did appreciate that!! It’s nice when someone goes above and beyond expectations. I would recommend this kind of service to my family and friends!!